Inside the Agency

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The mission of the Maryland Energy Administration is to promote clean,  affordable, reliable energy and energy-related greenhouse gas emission reductions to benefit Marylanders in a just and equitable manner. 

​The agency will advance impactful energy policies and programs to help achieve Maryland's clean energy and greenhouse gas reduction goals.

The Maryland Energy Administration currently provides approximately $200 million annually in grants and rebates to Maryland residents, communities, non-profit organizations, and businesses. 

​The agency provides grants to all of the counties in the state, as well as the City of Baltimore. 

Frequently Asked Questions 

  • Does the Maryland Energy Administration set energy rates, determine transmission routes, or handle utility or energy carrier complaints for Maryland residents?
    • No, the Maryland Energy Administration is not a regulatory agency. Inquiries on these issues are best directed to the Maryland Public Service Commission.
      • Maryland Public Service Commission
        William Donald Schaefer Tower, 6 St Paul St #1600, Baltimore, MD 21202
        (410) 767-8000.
        http://www.psc.state.md.us/​
  • Does the Maryland Energy Administration advise homeowners with marked utility lines?
  • Does the Maryland Energy Administration provide energy for my home or business?
    • While the agency offers programs that can help make your energy supply cleanrer, more reliable, or more affordable, your local utility maintains your energy supply.​​
​​Customer Service Promise:

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:

  • Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
  • Timely and Responsive: We will be ​proactive, take initiative, and anticipate your needs.
  • ​Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret and implement state policies and procedures.
  • Accessible and Convenient: ​We will continue to simplify and improve access to information and resources.
  • Truthful and Transparent: We will advance a culture of honesty, clarity and trust.

Tell us about your experience with the Maryland Energy Administration. 

Click here to complete a three-question customer experience survey.

Click here to learn more about our commitment to customer service.​



Maryland Flag, changing Maryland for the Better

 

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