Maryland Energy Administration

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 Inside MEA

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The mission of the Maryland Energy Administration (MEA) is to promote clean,  affordable, reliable energy and energy-related greenhouse gas emission reductions to benefit Marylanders in a just and equitable manner. 

​MEA will advance impactful energy policies and programs to help achieve Maryland's clean energy and greenhouse gas reduction goals.

Maryland Energy Q&A

  • Do you set energy rates, standards or handle utility or energy carrier complaints for Maryland residents?
    • No, we are not the regulatory agency, that is the Maryland Public Service Commission.
    • Maryland Public Service Commission
      William Donald Schaefer Tower, 6 St Paul St #1600, Baltimore, MD 21202
      (410) 767-8000.
      http://www.psc.state.md.us/​
  • Do you advise homeowners with marked utility lines?
  • Do you provide energy for my home or business?
    • No your local utility or energy supplier maintains your energy supply​​


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​​Customer Service Promise:
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:

  • Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
  • Timely and Responsive: We will be ​proactive, take initiative, and anticipate your needs.
  • ​Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret and implement state policies and procedures.
  • Accessible and Convenient: ​We will continue to simplify and improve access to information and resources.
  • Truthful and Transparent: We will advance a culture of honesty, clarity and trust.

Tell us about your experience with the Maryland Energy Administration. Click here to complete a three question customer experience survey.

Click here to view our customer service overview.​

Maryland Flag, changing Maryland for the Better

 

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Maryland Energy Administration
1800 Washington Blvd.
Suite 755, Baltimore, MD 21230
(410) 537-4000 | 1-800-72-ENERGY